12:42 PM 29th November 2021
Transpennine Express Customers Warned Not To Travel Between Newcastle And Edinburgh As Disruption Continues
Train company TransPennine Express is advising customers wishing to travel between Newcastle and Edinburgh not to travel today (Monday 29 November), as services are unable to run north of Newcastle due to the effects of Storm Arwen over the weekend.
The severe weather has caused infrastructure damage, which Network Rail are tirelessly working to fix to enable services to resume between Newcastle and Edinburgh. Any TPE customers who have tickets from this weekend or today will be able to travel tomorrow (Tuesday 30 November) once the line has been reopened.
Kathryn O’Brien, Customer Experience Director for TransPennine Express, said: “The impact of Storm Arwen from the weekend is still being felt on the network and I’d like to apologise to our customers who have been affected by the weather this weekend and thank them for their patience.
“Our colleagues at Network Rail and working hard to get the railway line between Newcastle and Edinburgh open again in challenging conditions. For any customers who have tickets purchased for travel for Friday, Saturday, Sunday or today between the two cities, your tickets will be valid to travel on our services on Tuesday 30 November.”
For the most up-to-date travel information, customers can visit the TPE website (tpexpress.co.uk
) or National Rail Enquires. Alternatively follow @TPEassist on Twitter.