IT is one of the most frustrating things to face if you are dealing with a complaint or trying to return an unwanted item - an AI chatbot. But now I reveal how to best deal with robots and automated systems, and the quickest route to a real-life person.

Climate expert Dr Chris Tuppen gives a straightforward explanation of how man-made and naturally occurring climate change are not the same thing. To understand whether climate change is down to nature or man we must first look at what we mean by global warming. Some atmospheric gases act like a blanket around the planet that traps some of the sun’s warmth.

Across the Mobile Ecosystem Forum’s (MEF) events, research and member dialogues, one theme stood out in 2025: mobile is being rebuilt around trust, automation and richer user experiences. In 2026, these trends will deepen, changing how networks are exposed, how brands engage customers, and how people pay, prove their identity and stay safe.

Teesside University is working with the UK National Nuclear Laboratory (UKNNL) on an ambitious project to explore how nuclear energy can do more than generate electricity, by co-producing hydrogen, synthetic fuels, and heat for industrial and domestic applications.

Brits should have their wits about them this festive shopping season, with cybercriminals looking to get hold of the most in-demand items this Christmas.

In the shadowy world of cybercrime, the battlefield is digital, the weapons are psychological, and the targets - increasingly - are us. From rogue hackers to state-sponsored actors, the tactics are evolving. Gone are the days of clumsy spam emails from imaginary princes.

More than 50% of Brits admit they have NEVER cleaned some of the most frequently touched items in their homes Mobile phones, laptops and remote controls are the main items being left off the list Cleaning experts share how and when we should be cleaning them, with guides to beat the filth

A technology expert has shared his advice on how businesses can avoid a crippling cyber-attack. As we enter the last quarter of the year, Roy Shelton, CEO of managed services provider Connectus Group warned that business leaders needs to be increasingly vigilant to rising threats. Mr Shelton said: “Hostile actors thrive on a lack of vigilance.

In June 2025 there was a major data leak, exposing 16 billion login credentials linked to platforms such as Apple, Facebook, and Google. This underscored the growing inadequacy of the old password-based security. This extraordinarily large leak, compiled from various infostealer attacks over time, highlights a persistent vulnerability that cybercriminals are only too eager to exploit.

Bio Capital, the UK’s leading producer of green energy from food waste, is turning school dinners into a lesson in sustainability. The Community Engagement Lead Nick Wilson has led an interactive ‘schools programme’ across North Yorkshire and the North-East.

Prepare for a fun-filled May half term at the National Science and Media Museum with something for the whole family to enjoy – from nostalgic hands-on gaming to extraordinary interactive experiences exploring science’s big questions. As well as Wonderlab and the Kodak Gallery, this half term marks the exciting launch of new permanent gallery, Power Up.

From prehistoric settlements, Roman walls and roads, medieval villages, and industrial heritage...the North East is rich in archaeological treasures. And for the first time ever, a water company has recruited a specialist in-house archaeologist to help it protect the past, while it builds for the future.

The findings pave the way for the development of potential drug treatments and personalised therapies for people living with the degenerative condition. Over 900 genetic links to osteoarthritis, including 500 that have never been reported before, have been uncovered in breakthrough research involving Sheffield Teaching Hospitals NHS Foundation Trust.

The Castle Howard Foundation (“CHF”) has been successful in its application to the Community Energy Fund for a grant to conduct detailed feasibility work into a geothermal system to decarbonise the heating of all the properties in the village of Coneysthorpe. The grant has been awarded alongside match-funding by Third Energy (a local energy company) and Castle Howard Estate Limited.

Mobile phone theft in the UK is surging at an alarming rate, with new figures revealing a sharp rise in incidents that show no sign of slowing. According to recent Freedom of Information (FOI) figures, obtained by The Independent, at least 83,900 mobile phone thefts between July 2023 and 2024, nearly doubling the 45,800 reported over the previous five years.

At software conferences or tech meetups, the term 'Cloud Native' is thrown around like confetti. Along with it comes an avalanche of buzzwords: containers, orchestration, microservices. But what does it all really mean for your business? Let's cut through the jargon and explore why Cloud Native has become such a hot topic – and more importantly, whether it's right for you.

In January 2025, rapper Stormzy was banned from driving for nine months after being caught using his phone at the wheel. Although drivers are four times more likely to be involved in a crash while using their phone, many still find the distraction all too tempting. In this article, SIM-only mobile provider spusu offers its advice for a safer driving experience.

Buying a refurbished smartphone can be a budget-friendly choice for upgrading your device while being kind to the environment. Doing a little research helps to ensure you’re getting a device that’s reliable and worth the investment. Shing Pang, CEO of Mobile Federation has provided a comprehensive guide on what to consider when purchasing a refurbished device.

Weekly national influenza and COVID-19 report, COVID-19 activity, seasonal flu and other seasonal respiratory illnesses.

The government has accepted advice from the Joint Committee on Vaccination and Immunisation (JCVI) for the spring 2025 COVID-19 vaccination programme.

Weekly national influenza and COVID-19 report, COVID-19 activity, seasonal flu and other seasonal respiratory illnesses.

Chronic hepatitis C infections have fallen in people who inject drugs in the last 6 years.

Weekly national influenza and COVID-19 report, COVID-19 activity, seasonal flu and other seasonal respiratory illnesses.

Weekly national influenza and COVID-19 report, COVID-19 activity, seasonal flu and other seasonal respiratory illnesses.

In October 2024, a Labour MP introduced the Safer Phones Bill with the aim to protect children from the negative impacts of excessive screen time and addictive mobile apps. However, parliamentary procedures mean that, even if it’s passed, the new regulations may take years to come into effect.

Weekly national influenza and COVID-19 report, COVID-19 activity, seasonal flu and other seasonal respiratory illnesses.