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 | North East Post Weekend Edition |
6:46 PM 21st January 2024
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TPE Issues ‘Do Not Travel’ Advice Ahead Of Storm Isha On Services To/From Scotland
TPE Class 397 in Edinburgh Waverley
Photo: TransPennine Express
The Met Office has issued an amber weather warning for Sunday 21 January and Monday 22 January, with strong winds and heavy rainfall across much of Scotland and England.
The weather is causing significant disruption on the West Coast Main Line so, due to worsening conditions on the route, we are strongly advising customers to do not travel between Preston and Edinburgh and Preston and Glasgow on Sunday and Monday.
Services across the rest of the network are expected to be impacted, we strongly recommend you check before you travel and plan ahead. Details of specific service updates can be found on JourneyCheck.
Customers should continue to check their journeys on Monday 22 January as services may also be impacted by the storm.
Kathryn O’Brien, Customer Experience and Operations Director for TransPennine Express said:
“Our number one priority is to keep our customers and colleagues safe, and we will be doing all we can to keep people moving in difficult conditions.
“We are urging anyone travelling across the affected routes to plan ahead, allow extra time, check their journey up until the last minute, and follow the guidance provided.”
“Our number one priority is to keep our customers and colleagues safe, and we will be doing all we can to keep people moving in difficult conditions.
“We are urging anyone travelling across the affected routes to plan ahead, allow extra time, check their journey up until the last minute, and follow the guidance provided.”
Refunds and ticket acceptance
Customers with tickets on Sunday 21 January and Monday 22 January for services to and from Manchester, Liverpool, Preston to Carlisle, Glasgow and Edinburgh who choose not to travel can claim a full refund.
Information on refunds and how to apply is available on the Refunds page.
Those with tickets for Sunday 21 January and Monday 22 January for services to and from Manchester, Liverpool, Preston to Carlisle, Glasgow and Edinburgh can alternatively use their tickets up to and including Tuesday 23 January.
Customers can check their services via the TPE website: www.tpexpress.co.uk/travel-updates or at www.nationalrail.co.uk
Customers with tickets on Sunday 21 January and Monday 22 January for services to and from Manchester, Liverpool, Preston to Carlisle, Glasgow and Edinburgh who choose not to travel can claim a full refund.
Information on refunds and how to apply is available on the Refunds page.
Those with tickets for Sunday 21 January and Monday 22 January for services to and from Manchester, Liverpool, Preston to Carlisle, Glasgow and Edinburgh can alternatively use their tickets up to and including Tuesday 23 January.
Customers can check their services via the TPE website: www.tpexpress.co.uk/travel-updates or at www.nationalrail.co.uk